ChannelEngine: how to create test orders

About this document

This document describes the creation of test orders within ChannelEngine.

Table of contents

How to create a test order

How to create a channel-fulfilled test order

Video: how to create a test order

How to create a test order

When first integrating with ChannelEngine or when adding a completely new channel, it may be desirable to create one or more test orders to check if the connection is working as intended.

ChannelEngine back-end: test order

You can create test orders by performing the following steps:

  1. Go to your ChannelEngine dashboard.
  2. Select Settings > Support.
  3. Under Test order, fill in all the information you need and select + Create test order. The only requirement is that you enter a valid/active product in the Order lines section, otherwise orders are not be retrieved by your order management system. All other sections are optional and, if left empty, are filled in with ChannelEngine's default dummy data.
NB:
  • If you do not have any active products and channels, you cannot create a test order. Every order has to originate from a specific channel, containing at least one valid product, to be successfully processed. Even test orders.
  • If you do have a channel and products on ChannelEngine, but you cannot select a product, chances are you have only created parent and grandparent products. Only standalone or child products can be included in a test order.

ChannelEngine's test orders have a channel order number formatted as CE-TEST-XXXXX. These orders can be shipped, canceled, and returned (as long as the channel allows for this) to test the order flow, but they are not exported to channels.

How to create a channel-fulfilled test order

When planning on working with the channel fulfillment option of marketplaces, like FBA, LVB, or ZFS, it may be desirable to create one or more channel-fulfilled test orders to check if the connection to retrieve them is working as intended.

You can create channel-fulfilled test orders by performing the following steps:

ChannelEngine back-end: channel-fulfilled order

  1. Go to your ChannelEngine dashboard.
  2. Add a marketplace to your dashboard that offers marketplace fulfillment, such as Amazon, Cdiscount, Bol.com, or Zalando.
  3. Then select Settings > Support.
  4. Under Test order, open the General section and select the marketplace you added to your dashboard. Toggle the slider to enable FBA/LVB/FBC/ZFS. Fill in all the other information you need, and enter an active product under the Order lines section. Then select + Create test order. All sections left empty are filled in with ChannelEngine's dummy data.

Video: how to create a test order

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