ChannelEngine: product selection

About this document

This document describes the Product selection section of the ChannelEngine back-end.

Table of contents

Product selection and listings

Using filters

'And' and 'Or' rules

Product selection and listings

When you add a channel, ChannelEngine does not automatically export all active products in your account. This is intentional, as in many cases ChannelEngine customers do not want all their products listed on every marketplace. To have products exported or included in a XML/CSV product feed, first they must be included in your product selection.

A product selection (aka listing) is a set of products that follow one or more business rules. It is possible to create these business rules by using all the specifications loaded into ChannelEngine via the product feed. If a product is included in a listing, ChannelEngine updates its price and stock, and exports content for this product – if applicable.

Without a listing, no products are sent to the channel. Hence it is necessary to create at least one product listing. Listings can be added by selecting the + Create listing on the dashboard. It is also possible to edit or delete current listings from the Product selection tab.

ChannelEngine back-end: product selection

When a new listing is added, it looks like the example below. This is the bare minimum, the only requirement is a name. If all rules are empty, all products are sent to the channel.

ChannelEngine back-end: filters

Using filters

By applying business rules as filters in a feed, it is possible to include or exclude certain products or ranges of products.

E.g.: you can include or exclude brands or products that are cheaper or more expensive than a set amount. Products are only included in the listing when they meet all the criteria set in the filter. You can add as many criteria as you like.

ChannelEngine back-end: filters

The example above shows a simple filter. Products are only sent to the channel when included in one of the brands selected, their price is greater than EUR 70.00, and their color is red.

'And' and 'Or' rules

You can add more criteria to a rule using the + And button, and make exceptions to your rules with the + Or button.

Products in the color green could be included in the example above using + Or, with no other parameters (i.e.: no brand or price requirements). This way, all green products uploaded would be listed – even if if their price was below EUR 70.00 and their brand differed from the initial rule in the example.

You can also use this option to set rules for different products. E.g.: list all products from brand X; all red items from brand Y; and all products with a price up to EUR 100.00 from brand Z. If you want to set multiple rules for certain products, add them by using + And. If you want to set different rules for different products, add separate rules by using + Or.

You can change these settings any time you want, making it easy to exclude certain products when your competition offers lower prices or include products when others are out of stock.

NB: as these business rules are translated to database queries of similar structure, it is not advised to use long lists of included or excluded unique identifiers (i.e.: 100+) – such as Merchant product numbers or GTINs. This makes the query slower. It is better to filter for common identifiers, such as brand, price, etc. Also, note that it is best to have products active in a single product selection. If a product is active in more than one listing and price rules are applied, the highest calculated price is exported – which might not be the desired result.
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