About this document
This is a ChannelEngine document on the Setup section of the ChannelEngine back-end.
Table of contents
Once you have added a channel, go to the Setup tab. This is where all the necessary credentials and settings required to set up a connection with a channel are displayed. Note that the number of settings and type of credentials varies based on the channel. Some channels use API keys, some a username and password, and others an OAuth authentication system based on tokens.
Below you can see an example of common Connection settings on the Setup page.
eBay requires that you provide information such as your eBay policy names, warehouse locations, if you want limit the stock exported (eBay has sales limits based on the total value of submitted items), if you want to use localized SKUs per country, etc.
If the channel you are connecting to uses OAuth authentication, an orange Authorize button is displayed under Authorize ChannelEngine. Select it and a pop-up will appear, prompting you to log into your marketplace account to complete the authorization.
Other channels, such as Mirakl-based Galeria INNO, use public/private API keys to connect with ChannelEngine's back-end. These keys must be entered under the Connection section.
Note that regardless of the type of connection, many of these settings are mandatory for the channels to work properly. If a required setting is missing, either a validation warning near the input field or a notification under the Activation tab will be displayed.
Some channels, such as Amazon, also give you access to Advanced settings. Selecting this section triggers a pop-up, which contains a warning regarding the impact these features may have. Once you confirm that you are aware of what you are doing, the channel's Advanced settings appear.
Apart from certain channel-specific options, these Advanced settings may include the following:
- Use fulfillment service - imports fulfillment stock from the channel.
- Disable price updates - disables ChannelEngine's price updates.
- Disable VAT calculation - disables ChannelEngine's VAT calculation (e.g.: if you use Amazon's VAT calculation service).
- Use grandparent products - ignores parent products, establishing a grandparent-child relationship.
The Setup section contains additional settings:
- General (channel name and logo)
- Channel API key
- Invoice settings
- Remove channel
It is possible to change the default name and logo of a channel. This can be useful in case of custom channels, but also if you have multiple accounts for the same channel and/or need to differentiate between multiple eBay countries.
For most channels, this API key will not be visible as it is not used for anything. However, for custom channels or channels that are directly connected via ChannelEngine's Channel API (e.g.: V&D, HomeDeco, Refurbed, etc.), this is also where you can find the API key required by these channels to get products, shipments and cancelations, and to submit orders.
Note that this API key is generated once when the channel is created and can not be changed.
If you want to have (VAT) invoices automatically sent when an order is received, you can enable this here. However, make sure to go through the documentation on the requirements for this feature, as it your invoice, mail server and VAT settings are needed.
Should you wish to remove the channel, it can be done here as well. Note that deleting a channel removes it and its tasks, but it does not automatically remove products from the channel itself.